Outsourced IT Support in Greater Boston

Managing IT internally can be expensive and time-consuming, especially for small and mid-sized businesses. At OnPoint Technology Group, we provide outsourced IT support that empowers businesses in Greater Boston to operate efficiently and securely. By outsourcing your IT needs to us, you gain access to expert support, proactive solutions, and advanced technologies—without the overhead costs of an in-house team.

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Addressing Key Security Pain Points for Greater Boston Businesses 

Running a business comes with various security challenges, especially in urban areas like Greater Boston. At OnPoint Technology Group, we understand these pain points and have designed our video surveillance solutions to address them directly.

Limited In-House IT Resources 

Hiring and maintaining a skilled IT team can be costly and challenging for small businesses. Outsourcing to OnPoint provides access to expert support without the overhead, freeing up your internal resources for other priorities.

Unpredictable IT Expenses 

IT issues can lead to unexpected costs, disrupting budgets. Our flat-rate outsourced services eliminate these surprises, providing predictable costs and comprehensive coverage.

Complex Cybersecurity Threats 

The increasing sophistication of cyber threats requires advanced defenses. Our cybersecurity solutions proactively protect your systems, ensuring your business remains safe from attacks.

Frequent Downtime and Disruptions 

System failures and downtime can disrupt operations and impact revenue. We monitor and maintain your systems proactively to minimize interruptions and keep your business running.

Difficulty Scaling IT Support 

As businesses grow, their IT needs become more complex. Our outsourced IT support scales with your business, ensuring you have the resources to support expansion.

Why Choose OnPoint Technology Group for Outsourced IT Support? 

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Trusted Local Expertise 

With over 20 years of experience in Greater Boston, we understand the unique challenges that local businesses face. Our solutions are designed to align with your goals while addressing industry-specific needs.

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Cost-Effective IT Solutions 

Outsourcing your IT to OnPoint reduces the expense of hiring, training, and maintaining an in-house team. We offer predictable, flat-rate pricing that helps you budget effectively for your IT needs.

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Access to Certified Experts 

Our team of seasoned professionals is equipped to handle complex IT challenges, from cybersecurity to data recovery. With OnPoint, you gain access to enterprise-level expertise tailored to small and mid-sized businesses.

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Proactive IT Management 

We take a proactive approach to IT support by monitoring your systems 24/7 and resolving potential issues before they disrupt your operations. This minimizes downtime and maximizes productivity.

Our Comprehensive IT Services

At OnPoint Technology Group, we provide a wide range of IT services designed to meet the needs of businesses in today's digital landscape. From cybersecurity to compliance and cloud solutions, our services empower businesses to operate securely, efficiently, and with confidence. Here's a closer look at our key offerings:

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Business Video Surveillance Systems 

Protect your business assets with our advanced video surveillance solutions. Our systems offer high-definition cameras, motion detection, remote access, and 24/7 monitoring, providing you with a reliable way to monitor activity, deter theft, and safeguard your property.

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Cloud Services

Enhance flexibility, scalability, and collaboration with our secure cloud services. We provide cloud migration, storage, and ongoing management, allowing your business to store, access, and share data seamlessly and securely from anywhere.

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Cybersecurity Services 

Defend your business against evolving cyber threats with our robust cybersecurity services. From firewall management to threat detection and response, we ensure your systems and data are protected against breaches, malware, and other cyber risks.

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Data Backup & Recovery Services 

Secure your critical data with automated, encrypted backups and rapid recovery solutions. Our data backup and recovery services protect your information, so you can restore operations quickly and efficiently in case of data loss or disaster.

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Disaster Recovery Planning 

Prepare for the unexpected with a comprehensive disaster recovery plan. We develop customized recovery strategies to minimize downtime and ensure business continuity, helping you stay operational even in the face of crises or disruptions.

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IT Compliance Services 

Meet regulatory requirements and safeguard your business with our specialized compliance services. From HIPAA to PCI, SOC, and FTC compliance, we help you establish secure practices and maintain adherence to industry standards.

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IT Help Desk Services 

Resolve IT issues quickly with our responsive help desk services. Our skilled support team provides troubleshooting, technical assistance, and guidance, ensuring your employees stay productive without the interruptions of IT problems.

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Managed IT Services

Let us handle your IT infrastructure with our managed IT services, covering everything from proactive monitoring to software updates and security. We keep your systems optimized, reliable, and secure, allowing you to focus on your business.

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Outsourced IT Support 

Access expert IT support without the need for an in-house team. Our outsourced IT services provide comprehensive, cost-effective solutions tailored to your business's specific needs, from everyday support to long-term strategy.

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Microsoft 365 Services 

Empower your team with Microsoft 365 productivity tools. We assist with setup, migration, and management, helping you make the most of applications like Outlook, Teams, and SharePoint, and enabling smooth collaboration across your organization.

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Ransomware Removal 

Protect your business from ransomware attacks and recover swiftly if one occurs. Our ransomware removal services eradicate malicious software, restore compromised data, and reinforce your defenses to prevent future incidents.

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VoIP Phone Systems 

Upgrade your communication infrastructure with our VoIP phone systems, offering clear, reliable voice calls and advanced features like call forwarding, voicemail-to-email, and mobile access, perfect for modern business needs.

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Co-Managed IT Services 

Strengthen your IT capabilities with our co-managed services. We work alongside your in-house IT team to provide additional expertise, support, and resources, ensuring seamless IT operations and specialized assistance when you need it.

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Structured Cabling Services 

Build a reliable network foundation with our structured cabling services. We design and install cabling systems that support high-speed connectivity, optimize data flow, and create a scalable infrastructure for your business.

HIPAA Compliance Services

HIPAA Compliance Services 

Healthcare organizations can meet stringent regulatory requirements with our HIPAA compliance services. We ensure that your systems and processes protect patient information, keeping you compliant with data privacy standards.

SOC Compliance Services

SOC Compliance Services 

Maintain security and integrity with our SOC compliance services. We help businesses implement the necessary controls, audits, and documentation to meet SOC compliance standards, ensuring your operations align with security best practices.

PCI Compliance Services

PCI Compliance Services 

Businesses handling payment data need to prioritize security. Our PCI compliance services protect cardholder information, enabling you to meet industry requirements and safeguard against data breaches and non-compliance penalties.

FTC Compliance Services

FTC Compliance Services 

Our FTC compliance services help businesses adhere to federal data protection and privacy requirements. We assist in establishing secure practices that protect consumer information, ensuring you meet the Federal Trade Commission's regulatory standards.

Frequently Asked Questions About Outsourced IT Support in Greater Boston

Q What is outsourced IT support, and how does it work? 

A

Outsourced IT support involves delegating your technology management and support to an external provider like OnPoint Technology Group. We handle everything from monitoring and maintenance to troubleshooting and strategic planning, allowing your business to focus on core activities.

Q How can outsourcing IT support benefit my business? 

A

Outsourcing IT support reduces costs, improves efficiency, and provides access to advanced expertise. By partnering with OnPoint, you gain a reliable IT infrastructure, proactive issue resolution, and scalable support tailored to your business needs.

Q Do you offer 24/7 IT support? 

A

Yes, our team provides 24/7 monitoring and support to ensure your systems are always operational. We address critical issues promptly and work proactively to prevent disruptions.

Q Can you support businesses without an in-house IT team? 

A

Absolutely. Our outsourced IT services are ideal for businesses without internal IT staff. We serve as your dedicated IT department, handling all aspects of technology management.

Q How do you ensure data security and compliance? 

A

We implement advanced security measures, including encryption, firewalls, and multi-factor authentication, to protect your data. Our compliance solutions ensure your business meets regulatory requirements, such as HIPAA, PCI, and SOC standards.

What Our Clients Are Saying About Our Services:

★★★★★

Reliable, Trustworthy, and Responsive. Give OnPoint Technology Group A Call Today

In the legal industry, as with many other businesses, technology plays a pivotal role in serving our clients effectively. A reliable and responsive IT partner is crucial to meet our demanding requirements. OnPoint not only meets but consistently exceeds these expectations. Their competence,...
In the legal industry, as with many other businesses, technology plays a pivotal role in serving our clients effectively. A reliable and responsive IT partner is crucial to meet our demanding requirements. OnPoint not only meets but consistently exceeds these expectations. Their competence, trustworthiness, and unwavering commitment to our technology needs have been instrumental in ensuring our clients receive the best possible service.

Richard Shahtanian

Owner
Shahtanian Law Office

Complete Peace Of Mind

I have complete peace of mind knowing that OnPoint has fortified my network, and I can rest easy, knowing they'll promptly come to my aid should any issues arise with my network or my PCs/laptops. OnPoint's personalized service and their deep expertise in maintaining computer networks and...
I have complete peace of mind knowing that OnPoint has fortified my network, and I can rest easy, knowing they'll promptly come to my aid should any issues arise with my network or my PCs/laptops. OnPoint's personalized service and their deep expertise in maintaining computer networks and hardware give me the utmost confidence in their capabilities. I wholeheartedly recommend OnPoint for anyone seeking assistance with network maintenance or support.

Carl Izzi

CEO
Patriot Lawn and Pest Management

Highly Responsive

OnPoint's rapid response to any critical IT inquiry has liberated me from the frustration of trying to solve it on my own. They are not only highly responsive but also offer practical and professional guidance. If you're in search of expert, dependable, and cost-effective IT services, Rageen and...

OnPoint's rapid response to any critical IT inquiry has liberated me from the frustration of trying to solve it on my own. They are not only highly responsive but also offer practical and professional guidance. If you're in search of expert, dependable, and cost-effective IT services, Rageen and his team perfectly align with your needs.


Tom Licciardello

Owner
Licciardello Financial Services

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Elevate Your Business with OnPoint Technology Group 

Take the stress out of IT management with OnPoint Technology Group's outsourced IT support. Our expertise, proactive solutions, and dedicated service ensure your business operates efficiently and securely. Contact us today to learn how we can help your business thrive in Greater Boston!

Get In Touch

Address:
800 Turnpike Street
Suite 300
North Andover, MA 01845

Phone: 978-664-1680
Email: [email protected]