About Us

Our CEO - Rageen Trivedi

IT that works for you

Started in 2002, OnPoint Technology Group is a complete technology solution provider. We are 100% committed to making sure business owners have the most reliable and professional IT service in North Andover. Our team of talented IT professionals can solve your IT nightmares once and for all.

Here’s why so many businesses depend on OnPoint Technology Group for complete IT services and support:

• Quick Response. Emergency response time is one hour or less guaranteed. A live person will answer your call, or you can enter a service ticket yourself online with our streamlined service ticket system. We can log in to your PC or server remotely and resolve many issues immediately without the wait for a technician to travel to your location.
• Reputable. OnPoint Technology Group has been around since 2002, a respected leader in the community and the industry. Our proudest accomplishment is the large number of long term clients who year after year put their trust in us.
• Experienced. We hire only seasoned, professional technicians with at least 5-10 years experience and usually many more. We provide our technicians with continuing education opportunities on a regular basis to allow them to stay current with the latest technology. We won’t be sending out warm bodies to train on your dime!
• Business Savvy. We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.
• Proactive. Our service philosophy is proactive, not reactive. With state-of- the-art network monitoring and management, we manage your network 24/7 to identify issues and address them BEFORE they become problems, rather than putting out fires.

Our custom service packages deliver what you need and want without overstepping the boundaries of your budget. From cloud services to data backup, OnPoint Technology Group is here to team up with you and your company for expert support.